Here you will find answers to frequently asked questions about the ISA Dialog Manager.
If your question is not listed, contact us!
The biggest challenge in error analysis is often locating the error. The IDM offers several options for this:
If an error can be reproduced, it is helpful to generate a trace file (ideally a complete one). This usually makes it easier to pinpoint the cause of the error.
- If the problem/crash occurs in your own application, you should consult debuggers and other components.
- In addition to the trace file, we may provide dumpstate and debugger for IDM diagnostics.
If you have not found a solution to your problem, please contact our support.
- Categorize the error (crash type/location, IDM/own application/environment, …).
- Send us a trace file
- A small example dialog that can be used to reproduce the problem is also helpful.
