Here you will find answers to frequently asked questions about the ISA Dialog Manager.
If your question is not listed, contact us!
Support / Hotline / Documentation
Monday to Friday, 9am to 4pm.
A precise problem description (what, when, how, where). Include: IDM version, platform/toolkit, window manager, and environment components.
Sample code to reproduce the error. A trace file of the process. Screenshots and videos demonstrating the error.
If a bug you reported has been fixed or a request has been implemented, you will automatically receive a new version or a notification that it is ready for download.
If you have any questions about specific errors or requests for enhancements, please let us know the corresponding processing number.
By email (idm-support@isa.de) and in urgent cases via the hotline (+49 711 22769-24).
